Corrections are allowed when items within your custom order have the following status in the Custom Job Tracker:
- In Queue
- In Progress
What does the Plexworks Job Tracker statuses actually mean?
If the artwork has the following statuses, we cannot accept corrections or changes:
- Moving to Production
- Moving to Artwork
- Moving to Plexi
This is because either artwork is printed or the plexi is etched and cut from a portion of the order, or we're moving to a production which commits us to printing or cutting the material according to the queue.
You can now upload corrections directly in the Custom Job Tracker.