To accomodate requests for Korean lever cuts on models that don't officially support them, you are required to properly drill a 35mm diameter opening in their metal panel from the very center of the lever hole. This leads to potential inconsistencies if we produce a panel with a 35mm opening, but the customer gets the size wrong or inaccurate position upon using a metal-cutting tool.
We may allow requests to create 35mm joystick holes for commercial joysticks that use a Japanese mount, but we cannot guarantee to match perfectly with your drilled fightstick hole. We will cut exactly 35mm from the center point of the original Japanese joystick hole on the plexi. It is your responsibility to match this when you are drilling into the metal.
We do not offer any refunds or replacements for plexi and artwork when these requests are granted. If this is abused - that is, a customer attempts to file a chargeback - we will no longer offer this service.
How do I make this request?
When completing your order, please do the following:
- At checkout, add a customer note requesting this adjustment to your custom artwork and plexi.
- As a precautionary measure, also send a message to email@example.com with your order ID and request for a 35mm hole. Our customer service staff will inform our design team to adjust the internal templates for these cuts.
Alternatives to requesting a collar cut
Really, we highly discourage you from making these requests, or modifying your Fightstick in this manner. The risks to getting the drilled hole wrong are substantial and cannot be undone. Further, alternative Korean levers are designed to accommodate Fightsticks with Japanese S-Plate mounts.
If you are looking to use with a Korean lever with collar properties that can fit within Japanese lever mounts, we highly recommend the Crown CWL-309MJ-KMS-ST35 Joystick, which offers a low-profile collar.