Q: My Brook product no longer functions beyond an 8 minute window after the recent PS4 5.50 FW update. Is there firmware that will fix this?
A: Yes - there are new firmware updates out now that will solve this issue. Please note that the links below point to a dropbox repository, as currently, Brook website is experiencing heavy loads during this time. Under normal circumstances will always find the latest updates to firmware on Brook's website.
After performing firmware updates, you MUST remember to exit updating on PS4 Converters by entering the combo keys (three steps) again to exit updating mode.
- Press two keys
- Press down Left or L3. Don't release
- Press down Home/PS key
- Release all keys
Below is a visual explaining the steps and buttons on PS3 and Xbox 360 gamepads. This information is also in the manual, and screens that appear after the firmware is updated.