Shipping Insurance

Answers to questions you might have about Route Shipping Insurance

• Route didn't refund my entire purchase amount, only the order subtotal. Why?
• What is Route Shipping Insurance?
• I asked for my Route insurance payment to be refunded in my RMA, but it was rejected. Why?
• My package is stuck in transit or marked "Delivered" but missing. How long can I wait before filing a claim with Route?
• I purchased Route shipping insurance and have a claim. Who do I contact about it?