Answers to questions you might have about Route Shipping Insurance
- Route didn't refund my entire purchase amount, only the order subtotal. Why?
- What is Route Shipping Insurance?
- I asked for my Route insurance payment to be refunded in my RMA, but it was rejected. Why?
- My package is stuck in transit or marked "Delivered" but missing. How long can I wait before filing a claim with Route?
- I purchased Route shipping insurance and have a claim. Who do I contact about it?