Q: I purchased a Brook PS3/PS4 to Switch converter and after updating the firmware I get either Error 2011-0301 or 2168-0002 when attempting to use it. The converter will not function on the Switch at all. What am I doing wrong?
A: This is a known bug caused by a recent Switch firmware update. An official solution has not been posted, but as a temporary fix, you can flash the standard PS3/PS4 to Wii U firmware to the Switch converter to retain functionality of the converter on the Switch:
Temporary PS3/PS4 to Wii U Standard Edition firmware
This will fix the functionality of the converter for Switch until an official firmware revision is released. Happy gaming!