Frequently Asked Questions
Ordering
- I have a delivery request or note. Will you make sure my local post office gets them?
- Am I no longer getting the product I ordered if it went out of stock soon after placing the order?
- My credit card is linked to Paypal. Why do I still get an error at checkout?
- I tried using Paypal or credit card, but the store didn't finish the transaction. Why?
- I didn't get order confirmation, but my card was charged. What happened?
- Can I link my previous guest order(s) to a newly created account?
Shipping
- What is FA Economy or FA Economy Free Shipping?
- I registered for a store account. How can I check my shipping status?
- I live in another country. How long might a shipment take to deliver?
- Can you declare a lower customs value or send my package as a "gift"?
- How long will an order take to ship to my house?
- My USPS package didn't arrive on its expected delivery date. What do I do?
Returns
Website
Miscellaneous Questions
General
Announcements
Frequently Asked Questions
FA PlexWorks
Introduction
Frequently asked questions
Products and Services
FightStick Control Panel Customization
Laser Etching/Engraving
Artwork Printing
Installation
Important Notes
Videos
Fightstick Artist Network
Fightsticks
Pushbuttons
- Adding art to buttons 101
- Will the Threadings from Seimitsu buttons work on Sanwa screw-in buttons?
- Will a long stem pushbutton fit in the Hori RAP Series Fightstick?
- Can you install screwbuttons into the Hori Real Arcade Pro v4 Kai?
- Loose Buttons/Double Inputs
- Cleaning Sanwa, Kuro and Seimitsu Buttons
From the Experts
- Saving the Hitbox Official Rivets
- Installing a Crown 309MJ in a Mad Catz TES+
- Definitive List of Parts to Build a Fightstick
- Introduction to the Philmore Euro Style Barrier Strip and its Use in Dual Mods
- Crucial Hitbox Parts
- How To install a Phreak Mods Cerberus (Partial Connector) PCB into a Custom Joystick
PCBs and Electrical
- Brook PS2 converter not detecting on PS2
- 20-Pin to Harness + 4-pin to harness Guide
- Player LED for Universal Fighting Board
- Accessing Touch Pad (button) L3/R3 on Universal Fighting Board
- TE2 and TE-S+ stuck input issue fix
- Mode switching with Zero Delay USB encoder PCB
Joysticks
- Extended JLF Shaft on Hayabusa
- What restrictor plate works with Hori RAP or Hayabusa joystick Lever?
- JLF Return To Neutral Issues
- High Tension Silent JLF Sound Comparison
- Joystick direction inputs incorrect
- Is the IL Eurostick shaft compatible with the IL Compact Joystick?
Balltops, Battops
Miscellaneous
Commercial Fightsticks
- Qanba Q4 to Brook Converter
- Madcatz TE Allen Screw Issues
- Metal Panel Repair: How to remount a joystick
- HSS-0136 Virtua Stick modification
- Qanba Drone JLF and Sanwa screw in buttons tips
- Madcatz Alpha Mod
Artwork & Artwork Plexi
Arcade & MAME
Arcade
Troubleshooting
Brook Super Converter
Solved Technical Support Tickets
- Hori Hayabusa N /Tekken 7 with Brook Converter
- Fightsticks Not Connecting to PC
- MC Cthulhu Issues
- wii rj45
- I need some help shopping.
- Dualmodding a Fighting Edge