Please Plan Ahead
If you have a tournament weekend, it's best to plan ahead by 2 weeks or more. We can't speed up the delivery once the parts leave our facility under your chosen shipping method, nor will we push your order ahead in the queue.
Why can't you do this for me?
During this period, everyone has the same desire to get a last minute order just in time for Combo Breaker, EVO Japan, EVO, CEO or another major tournament. We complete orders as they appear in the queue
If you have a Custom Order...
Our turnaround time - as mentioned in our policy - is between 10-14 business days. We reach the longer end of that range as interest picks up towards a large tournament. Just like you, others are trying to get their orders in the last-minute, which means a higher quantity custom order requests are coming each day.
If you are International...
It's best not to ask this question at all. International shipping simply cannot accommodate delivery times close to a tournament. Consider choosing a freight forwarder, or simply giving yourself plenty of time if you cannot get the products you need in your country.
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