To use a prepaid credit card as a payment option, you must select "Paypal" as your payment option. Please note that this applies to domestic purchases. The prepaid card must have a Visa®, MasterCard®, American Express®, or Discover® logo on it. Please note that this doesn’t apply to merchant-specific gift cards, which do not have a Visa®, MasterCard®, American Express®, or Discover® logo on them.
If you are already a PayPal member, you can simply add prepaid gift cards to your wallet then start using them during checkout - just like any other credit or debit cards.
Even if you don't have a PayPal account, you can just enter the card information during checkout in the same way you would do with credit or debit cards.
Was your prepaid card declined?
If your payment via prepaid gift card was declined, there are some potential reasons to explain what happened:
- If your payment is declined, it’s likely that you don’t have enough money on your prepaid gift card to cover the entire transaction amount. You may want to use another card or buy a less expensive item.
- You may also get an error message if your prepaid card was not issued in the U.S. or if you are trying to buy from an international merchant.
- If you get a declined message during checkout even if the prepaid gift card has enough balance to cover the full amount, then you may have to register your billing address with the card issuer. Look for a contact website or phone number on the back of the prepaid gift card to complete the registration process. Once registered, please try again.
If you receive an error message when trying to add a prepaid gift card to your Paypal account:
- In rare occasions, you may have to register your billing address with the card issuer. Look for a contact website or phone number on the back of your prepaid gift card to complete this registration process.
- You may also get an error message if your prepaid card was not issued in the U.S. or if you are trying to buy from an international merchant.
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