Any modifications made to an item and then returned to Focusattack.com within the 30-day period is subject to inspection before we remit store credit or refund. Modifications would include physical alterations, noticeable scratching and nicks, twisting of contacts, appearance of welding or artifacts on metal contacts, or returned to us disassembled. All items are deemed in "new" condition unless specified in the product description. If the items are returned in a condition unfit for resale (ie opened box, parts removed, cables or cords cut or extended, malfunctioning, etc. then you will receive store credit for the purchase price minus a 20% restocking fee. Shipping and handling charges are NON-REFUNDABLE.
Have more questions? Submit a request