Returns

Topics regarding our return policy are available here.

• I have a store account. How do I return all or part of an order?
• What is your return policy?
• I live in the USA. What can I do when an order has a damaged item?
• I live outside USA and have a damaged/defective product. What is your policy on this?
• I live in the USA. My Fightstick arrived damaged or not functioning. What can I do?
• I don't like my Fightstick purchase and want to return it. How can I do this?
• Can I return an item at a later time if it's not in the same condition in which I received it?
• What if I just don't like a product I ordered, and want to return it?
• My buttons have very fine scratches on them. Can I return them for a full refund plus my return shipping expenses paid?
• Can I return product A to exchange for product B?
• What if I ordered the wrong product from you and want to replace it?
• I bought an electronic product from you and think it's defective. What are my options?
• I live outside the United States and want to return a product. What are my options?
• I want to return my unopened BNB kit. Why can't I do this?