We normally ask for at least 2-3 business days (does not include weekends) to process an order, as it becomes part of a queue. Occasionally that can take longer due to a higher-than-usual order quantity, or holidays in which staff is not available, or the post office is not in service. Here is a list of USPS non-service holidays, in which FA staff are not present.
If you are placing an FA Plexworks custom order, we ask for 5-7 business days to process, as these orders require special treatment to complete, pack and ship. More information is available here.