All of the products bought from Focus Attack carry a 30-day money-return policy. You have approximately 30 days from receipt of your product to claim a return. If the item is unopened or unaltered, please follow our return policy to file a return claim. If the items are returned in a condition unfit for resale ie:
- Opened or heavily damaged box if the product came in a commercial box
- Parts worn or scratched
- Parts malfunctioning
- Fightsticks assembled from a kit and with parts installed
then you will receive store credit for the purchase price minus a 20% restocking fee.
When the item is returned and checked, you can receive either a refund of the purchase price for that item, or store credit. Shipping and handling charges are NON-REFUNDABLE, unless the item was defective.