We cover frequently asked questions about the shipping process, available carriers, international shipping, delivery times and more.
- I ordered "Priority" or "Express" shipping. Doesn't that mean you'll process my order faster?
- My USPS package didn't arrive on its expected delivery date. What do I do?
- How long will an order take to ship to my house?
- I registered for a store account. How can I check my shipping status?
- What is FedEx One Rate, FA Economy Free Shipping?
- What is your policy for orders that are lost, stolen or damaged?
- My order tracking shows "RETURN TO SENDER". What will you do about it?
- Why does my order tracking show "label created" or "pre-shipment" for several days?
- Why does my tracking say "acceptance of your package is pending" for several days?
- Why don't you offer overnight or express shipping anymore?