What is your return policy?

Every product sold by Focus Attack is warranted with a 30-day money back return policy. If you are not satisfied when you receive your item, please return it within 30 days for a replacement (if defective) or money back.  Refunds are offered for the order subtotal; shipping cost is not included.

  • All items are listed as brand new without defects.
  • The color of a real item may be different from the model photo due to different photo taking background, lighting and various computer effects.
  • All returns must be noticed within 30 DAYS of receipt of merchandise. Shipping and handling charges are NON-REFUNDABLE unless the item is defective upon receipt.
  • Any order that contains bonus items (add-on/pre-order incentives), must also be returned in full with the associated purchase.  (I.e Brook Wireless Board + Free battery with pre-order purchase).  Failure to do so will impact the refund accordingly.

Need to Return Something?

Have a Custom Order?

Defects? Malfunctioning Hardware?

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